Aside from her crappy attitude and negative vibe it delivers, my food orders have been wrong. She is rude to customers and chastises other staff members in front of customers. There is one older lady working there that has the absolute worst attitude. It has been a very negative and unpleasant experience the last half a dozen visits. Things have slipped terribly there with regard to staffing. I work in Mandeville now, but still make it by the diner occasionally. I used to work down the street from this diner and ordered breakfast there almost daily. Need more examples of what Im talking about as far as service and other issues? Read the reviews for Butter Krisp on Google itself. But after tonight, I just dont know if I can suggest this place anymore. Again, I hate saying this, because Ive brought 10 or so people here just so they could try some of the "non-traditional" menu items. The place also really needs a deep cleaning and a new coat of paint on the inside. My group of friends saw someone tonight have an accident while trying to leave the parking lot because they didnt have enough room. Say what you will, but everyone knows there arent enough spaces. And lets not forget about the disaster of a parking lot which is WAY too small. Burnt fries, cold food, and EXTREMELY slow service. It feels as if theres only 1 person back there cooking and he/she hates their job. So neither of us ordered our food with it, but one of us got bacon. My other friend ordered the exact same thing as me but his didnt come with bacon. My roomate who was next to me, ordered a burger which came with bacon, he said it was over cooked and hard to bite into. Its NEVER come with bacon before and i dont like bacon so I definitely didnt order it. As far our our order tonight, our fries were all over cooked and hard as a rock, and then, I ordered the donut burger, and it came with bacon. Tonight, we waited about 5 minutes at the bar. The time before last we went, we stood at the counter for at least 10 minutes with nobody in front of us before even being acknowledged. The past few times weve gone, weve had to wait about 5-10 minutes just to even be greeted.
The thing is, the service is going down hill dramatically it seems. I loved this place in the past because the donut burgers are amazing.